Benchry for computer & laptop repair
From diagnostic fee to data-safe pickup
Computer work is diagnosis-heavy and labor-heavy. Benchry tracks the diagnostic fee, the itemized estimate, the bench hours, and the loaner — with the whole history on the customer’s record.
- Laptop screen & hinge repairs
- OS reinstalls & tune-ups
- Data recovery intake
- Board-level repair
- Upgrades (RAM / SSD)
- Virus & malware cleanup
Diagnostics with a paper trail
Record the diagnostic fee and approval limit at intake with a signed authorization, so the customer has agreed to the bench time before you open the case.
More on repair ticketingEstimates where labor is the product
Itemize diagnosis, repair labor, and parts separately. Customers approve online, decline reasons get captured, and nothing starts until they say go.
More on estimates & approvalsBench time that gets billed
Technicians log time against the ticket, so long jobs stop leaking hours — and reports show which techs and job types actually make money.
More on reports & reconciliationLoaners that come back
Hand out a loaner laptop and Benchry tracks it until it’s returned — no more sticky notes about who has the spare ThinkPad.
More on repair ticketing
Give your repair shop its command center
Run check-ins, schedules, tickets, POS, inventory, and customer updates from one place. Start your free trial and be up and running today.
- 14-day free trial
- No credit card to start
- Free data import