Everything on one platform
Every tool your repair shop needs — nothing it doesn’t
From in-store Check In and mail-in requests to scheduling, checkout, and the end-of-day ledger, Benchry replaces the POS, notebook, calendar, and pile of apps with one system.
Repair ticketing
Check in the customer, asset, and repair ticket in one guided pass, then follow the job through diagnosis, approval, parts, repair, and pickup.
Learn moreMail-in repairs
Give customers a hosted or embedded intake form, review each request before they ship, then convert every approved device into a normal Benchry repair ticket.
Learn moreIntake forms
Build your own intake form, share it as a link, a QR code, or an embed on your website, then turn each submission into a customer and a repair ticket in one click.
Learn moreScheduling
Plan shop work and house calls in day or week view, link time slots to repair tickets, and move appointments by dragging them to a better time.
Learn moreEstimates & approvals
Build an itemized estimate, email it to the customer, and let them approve or decline from a secure link on their phone — no account, no app, no chasing voicemails.
Learn morePoint of sale
Bring finished-ticket charges into checkout, sell walk-in items, and take cash or reader payments through your shop’s connected Stripe, Square, or Clover account.
Learn moreLocal tax zones
Define city and county add-on rates for house calls and off-site work, apply the right jurisdiction at checkout, and report local tax separately for filing.
Learn moreInvoicing & pay-by-link
Email an invoice with a secure pay link and let customers pay by card from their couch on a Stripe-hosted checkout page. The payment reconciles itself against the sale.
Learn moreInventory & purchasing
Live stock levels, barcode workflows, supplier tracking, and purchase orders with receiving — so the part is on the shelf when the ticket needs it.
Learn moreCustomer messaging
Benchry texts and emails customers as their repair moves — branded with your shop’s logo, sent from your own email and number, with consent controls built in.
Learn moreReports & reconciliation
Revenue, turnaround, and technician performance in real time, plus a payments ledger that separates cash, refunds, and recorded Stripe, Square, and Clover transactions.
Learn moreRoles & audit trail
Role-based permissions for owners, managers, technicians, and front desk — backed by an audit log that records every void, refund, adjustment, and settings change.
Learn moreGive your repair shop its command center
Run check-ins, schedules, tickets, POS, inventory, and customer updates from one place. Start your free trial and be up and running today.
- 14-day free trial
- No credit card to start
- Free data import